Thursday, April 9, 2009
Check out the Buzz!
Just click on the title to see the home page, or click below to see UltraSteam or RugMasters' pages, reviews and articles.
UltraSteam on Buzztown: Carpet, Stone, Tile and Grout Cleaning for Durango, (81303, 81301) Bayfield, (81122) and Hesperus (81326)
RugMasters of Durango on Buzztown: Oriental, Indian, Persian and Navajo Rug Cleaning in Durango (81301, 81303), Telluride (81435), and Farmington (87401, 87402, 87410)
Our Clients Are Invited to A Party Just For Them!
We look forward to seeing you there! (Please RSVP to our office - 385-8444, so we know how much food to plan for.)
Get free spot removal tips and current specials at Durango, Bayfield and Hesperus Carpet Cleaner (81301, 81303, 81122, 81326)
Learn more about fine area rug cleaning at Oriental, Indian, Persian and Navajo Rug Cleaning for Durango, Telluride, Farmington and Aztec (81301, 81303, 81435, 87401, 87402, 87410)
Thursday, April 2, 2009
Master Rug Cleaner (Part I)
Click the title or go here http://www.youtube.com/watch?v=Jb4v7XyzMos to see a highlight video.
We learned a great deal about rug cleaning, and especially about rug identification. I'm engaged in distance learning this summer, and then go back for some more hands-on work and testing in the fall to obtain my Master Rug Cleaner certification.
Got a fine rug? Got questions about them? Go to Rug Cleaning for Durango, Telluride, Pagosa, Farmington to find information about rug cleaning and free spot removal tips. Or call us at 970-385-5777 to drop off your rugs for cleaning or see some of our rugs for sale.
Tuesday, March 24, 2009
Carpet Cleaning in Vallecito & Bayfield CO 81122
I did the job in this video yesterday up at Vallecito. This restaurant, Pura Vida, had such a good year last year that their once-green carpet was nearly black with grease and dirt, so before opening this spring they called me in to clean it.
As you can see, it's now clean and green again, courtesy of UltraSteam's "Green" Cleaning!
By the way, if you live around here, Pura Vida is well worth the beautiful drive up to Vallecito Lake from Bayfield or Durango for a delicious meal and a mango margarita. I especially like their Sunday breakfast.
And, if you've decided to keep your carpet another year before replacing it, or if you'd like to keep your carpet beautiful for years longer, give us a call at 385-8444 and we'll reserve you an appointment for a Carpet Audit, full of valuable information about your carpet, and an Exact Quote (not just an "estimate") for any work you may want done. Click this link if you'd like more information about our company and our cleaning services for carpet, upholstery, stone, tile and grout or wood floors.
And click here for fine oriental, persian and navajo rug cleaning.
Thanks for reading, and have a wonderful day!
Monday, March 16, 2009
Cleaning Carpet and Upholstery to Relieve Allergies
For people who are very allergic, there is a new Allergy Relief Treatment available from your professional cleaner. This natural, seed-derived after treatment works to denature pet and dustmite allergens for up to 6 months, so you can breathe easier.
I myself am mildly allergic to pets, yet still have a dog and 3 cats - and I saw the difference immediately the first time I used this product. (Needless to say, I now clean twice a year and use Allergy Relief afterward.) I've had quite a few clients with worse allergies than mine who were thrilled with the results, and have us clean and treat their carpet or upholstery on a regular basis to keep their indoor environment healthy.
In fact, I am so certain that cleaning and Allergy Relief Treatment will work wonders for you that I offer the following guarantee: If we clean and treat your carpet and upholstery, and you don't see a noticeable difference in 3 days, we'll refund the cost of the treatment. To date, nobody has ever taken me up on this offer - because it works!
In the Durango area, call 385-8444 to reserve your appointment for an exact quote on cleaning your home and relieving your allergies. Or learn more about carpet cleaning, upholstery cleaning and the benefits it can bring you!
Learn more about fine area rug cleaning and free spot removal how-to tips here!
Monday, March 9, 2009
Allergy Relief For Your Home
1 - Know what you're allergic to. Some people (like myself!) are allergic to seasonal pollens, and these allergies can often be helped by a combination of diet, homeopathic remedies and non-prescription medications. Other people are allergic to dust mites, pet dander or other allergens that are more common indoors than out. A visit to your doctor may be in order, or ask him for a referral to an allergy specialist, to find out what you are allergic to and how best to treat it.
2 - Minimize your exposure to your allergens. If you're allergic to juniper pollen, for instance, refrain from walks in those woods while they're putting it out in the air. (Or if you're like me and can't resist, just bring some tissues.) And make sure that you don't have a big fat bush of whatever makes you sneeze planted right outside your open window! If you're allergic to indoor allergens, I have good news for you - just check out this link about how cleaning can relieve your allergies.
3 - Consider investing in a good vacuum (with a HEPA filter) This will help you out some no matter which allergies you have, but especially if they're the indoor type. Cheap vacuums, even those that say their bags "catch allergens" tend to actually let a lot of them back out in the air as you vacuum. Get a good vacuum once, and you'll notice the clean air difference as you clean - and you won't be replacing it all the time, either!
I have two vacuum recommendations, both moderately priced (around $500)
We use commercial Sanitaire HEPA uprights in our company to get the maximum dry soil removal before starting to clean your carpets. The model is SC9180, and can be bought at local vacuum stores, or from us directly. The Sanitaire uses disposable bags and has a washable HEPA filter, an extra-long cord and lots of power.
I also have many clients with Dyson vacuums who truly love them, particularly for their outstanding performance on pet hair. You can find these at larger retailers like Target or at hardware stores like Kroeger's here in Durango.
Next time I'll explain a little more about indoor allergens, and how we can help reduce your symptoms!
Learn more about carpet and upholstery cleaning at www.ultrasteamcleaning.com
Learn more about fine area rug cleaning at www.RugMastersOfDurango.com
Thursday, February 26, 2009
Carpet Cleaning Secrets of a Professional: 4 Must-Ask Questions BEFORE You Hire!
1 - How long have you been cleaning, and are you Certified by the IICRC?
Experience does count - and so does education! Look for a company that can promise you experienced technicians at your house, that have been certified by the Institute for Inspection, Cleaning and Restoration Certification in whatever areas (carpet, upholstery, odor, etc.) that you are hiring service for. An IICRC Certified Firm is even better! Bonus: Membership in a trade association (such as the Professional Carpet and Upholstery Cleaners Association) helps prove professionalism, ongoing education and industry involvement.
2 - What kind of equipment do you use?
Most carpet cleaning jobs will require hot-water extraction to get the best results...and, unless you live in a high-rise, out of reach, you'll want a truckmounted system. Truckmounts provide more heat, water pressure and suction, getting the carpet cleaner and drying it faster. Shaw Industries, the world's largest carpet manufacturer, requires hot water extraction annually to maintain the new carpet warranty, and they recommend truckmounts be used whenever possible.
3 - Do you use "green" cleaning products, and what do you rinse with?
In the past, carpet cleaners had to use harsh, petrochemical-containing cleaners. But nowadays there are new, "green" carpet cleaning alternatives (which often clean better than the old kind!) and are better for your family's health and that of the earth. They are more expensive, though, so many companies still use the old ones to keep costs down.
The other part of the question deals with the final rinse step. Many companies meter their detergent into the rinse, and leave whatever they don't suck out still in the carpet. An increasing number of companies, however, apply the detergent first, then use a clear rinse to remove residues. Soft water is always preferable - it will clean better and leave your carpet softer. But the "one-step" process is usually cheaper.
In the end, you'll need to decide what's best for you and your home, and hire accordingly.
4 - What Guarantee Do You Offer?
Make sure that the cleaner you choose stands behind their work! This should be a no-brainer, but you'd be surprised how many companies don't offer an actual guarantee. My company guarantees you The Most Thorough Cleaning and Exceptional Service Ever...or it's Free! If you're ever less than completely delighted, we'll make it right or you don't owe us a penny! What could be more fair? Make sure your choice of cleaners does the same.
If you need Carpet Cleaning in the Durango area, click the link to see our website for more information and current specials, or give us a call at 385-8444. For the rest of the country, log on to EthicalServices.com to find a reputable, prescreened cleaner.
Learn more about Oriental, Indian, Persian and Navajo Rug Cleaning here!
Sunday, February 22, 2009
When Is a Bargain Not a Bargain?
In these turbulent economic times, everybody is trying to make their dollar go farther. Unfortunately, some businesses are taking advantage of that fact by "slashing prices" - and slashing service and workmanship right along with them!
The truth is, we get what we pay for when we invest wisely - be it in services or goods, large or small purchases. Sometimes, the "low price" up front leads to a higher price later on - either through hidden charges not disclosed in the "special" or through shoddy work that requires re-doing sooner than a good, professional job would have.
When we're buying goods, like autos or books, we can hold, touch and examine the object before we buy it (which is a good argument for buying local!) A lot can be told about the investment we're about to make, and we can usually feel secure in that purchase.
However, buying services is a little different. It can be difficult to know if you're going to get a good job until you see the finished work. Some services, such as plumbing or electrical repair, are almost completely "out of sight" - unless water starts leaking or sparks start flying, that is! So a little more due diligence is in order. Here are some basic questions to ask any service provider before investing in their work:
1 - How long have you been doing this? What training do you have? (Experience and education count! Look for firms and individuals that have been certified by non-profit educational organizations in their field of work. Membership in trade associations is also a good sign...and a call to the Better Business Bureau never hurts, either!)
2 - Can you provide references? (Any reputable company should be able to show you comments by other satisfied clients. And it's always a good idea to ask around your circle of friends and get comments from anyone who has used them.)
3 - What guarantee do you offer? (At a minimum, a company should make sure you are completely satisfied with the work. But a truly professional company will go "the extra mile" and provide more than just the bare minimum guarantee of satisfaction. They will ensure that you are truly delighted with the service and workmanship that you receive.)
4 - Will you provide me with an exact, written quote before starting work? What will you charge, and what does it include? (Many service businesses can provide an exact quote before work starts. Some, like remodelers or construction trades, will have to provide merely an estimate, but any ongoing changes should be communicated to and approved by you along the way. Beware of companies that offer "ballpark phone quotes" without examining the job first - these often change when they get to your house! Also, make sure that compare "apples to apples" by finding out what different charges actually get you. There can be wide differences in materials, products and services rendered from one company to another, even when they seem similar on the surface!
These points apply for almost any service you can think of. Next time, I'll give you more hints for finding excellence in the carpet cleaning industry!
Get free spot removal tips and current specials at UltraSteamCleaning.com
Learn more about fine area rug cleaning at RugMastersOfDurango.com
Friday, February 13, 2009
Moths in Rugs - Cleaning and Decontamination by RugMasters!
The client brought it to us right away when they first noticed a moth on it, and so the damage was minimal. We were able to decontaminate it, clean it, and apply moth retardant to keep the larvae away from it in the future, and it turned out good as new. Have a look in the video!
Rug Cleaning and Moth Treatment by RugMasters
Learn more about fine area rug cleaning at RugMastersOfDurango.com
Wednesday, February 4, 2009
Happy Birthday to Joe! (Click Here for Genius Network Interviews)
(A side note here: those booties you see us wearing over our shoes to keep your freshly cleaned carpet clean? Joe was the one who told me about those...way back in 1997!)
Joe is truly living his dreams right now; interviewing successful entrepreneurs and others (including Hugh Downs, just a couple of months ago!) and helping other smart, curious people "mine the gold" in what they have to say. Click on the title up top for a free peek at some of his recent interviews, if you're interested.
Again, Happy Birthday Joe, and have a great year!
Get free spot removal tips and current specials at www.ultrasteamcleaning.com
Learn more about fine area rug cleaning at www.rugmastersofdurango.com
Monday, February 2, 2009
Spot Cleaning for Oriental and other fine Wool Rugs
This week I'm bringing you a current video I just shot on how to spotclean wool rugs. However, the basic steps are the same for synthetic wall-to-wall carpet too:
1 - Scrape up Solids, if applicable.
2 - Blot up liquids - take a clean, folded absorbent terry towel and press down or stand on it. You'll be surprised how much liquid just wicks right up into the towel (see video!)
3 - Apply a safe spot remover. You can call us at 385-8444 in the Durango area for a bottle of our professional spotter (which is safe for wool, by the way) or use club soda, as I do in the video. Let it penetrate, then blot it up. Don't scrub with a brush, as it may damage the fibers (the carpet or rug will tend to "fuzz up") and wipe gently if you need to remove more solids. If it's a liquid spill, all you need is blotting - rubbing will only work the spill in deeper!
4 - Rinse - pour a cup of plain water, with a capful of vinegar added, on the spot, and blot it out thoroughly. This helps prevent residue, especially from inferior "grocery store" spot removers, that can cause "re-appearing spots". Turn the towel to a fresh clean side and continue blotting and turning, or changing towels, until you no longer get moisture transfer onto your towel. If it was an especially large spill, you can leave a folded towel on top of it with a heavy book on top to help wick out some more moisture as it dries, or use a hairdryer or fan to dry the rug.
This should remove most common spills from your rug or carpet. Of course, if you have an unusual situation such as pet staining or coffee stains, you may need professional help. Call 970-385-5777 in the Durango or Farmington area, to arrange pickup or to drop off a rug at our Bodo Park Cleaning Studio, and we'll deep-clean your fine rugs like the works of art they are!
(If you like the video, you can see more videos of our work and tips on carpet, rug and floor care at www.youtube.com/ultrasteamdurango and www.youtube.com/rugmastersofdurango)
Learn more about fine area rug cleaning at RugMastersOfDurango.com
Thursday, January 29, 2009
Carpet Cleaning in a Durango Winter? Here's why...
1 - Your house is closed up more this time of year, keeping dust and allergens circulating inside (especially if you have forced-air heat) Carpet and upholstery acts like a huge filter, trapping soil and allergens - but like all filters, it works best if it's clean! So by cleaning now, you'll not only beautify your carpet, but you'll breathe easier too! (And if you have allergies to pets or dustmites, ask about our Allergy Relief Treatment that will denature these allergens for up to 6 months to help keep your allergies in check.)
2 - Since most people are waiting until spring to clean, savvy consumers know they'll get the best deals by cleaning now! Our courteous, certified technicians have more time to spend at your home working on difficult stains or taking care of any extra work you decide to have done, and I offer my best possible specials right now to just "break even" during the slow months and keep these great people working instead of laying them off and re-hiring come spring like some companies do.
In fact, we're doing our annual "2 for 1" special right now! Have us clean and Scotchgard your carpets in February, and we'll give you a certificate for FREE Spring Cleaning of the traffic areas by May 30th. You can have clean, healthy carpets now...AND later! Just call 385-8444 to schedule your appointment...and have a great Snowdown!
cl
Get free spot removal tips and current specials at www.ultrasteamcleaning.com
Learn more about fine area rug cleaning at www.rugmastersofdurango.com
Thursday, January 22, 2009
Rug Cleaning and Care Secrets to Keep Them So Beautiful, You'll Hand Them Down to Your Children!
2 - Rotate the Rug every 6 months. This will help it wear evenly, and prevent areas that get more traffic or sunlight from soiling and fading faster than the rest of the rug.
3 - Spot Clean it with Club Soda or a WoolSafe Spotter. DO NOT use store-shelf products (even the ones that have "wool" in their name!) on woven wool rugs. The bleaches and color brighteners in them will damage the dyes and fibers. In the Durango area, just call us at 385-5777 and we'll be happy to give you a FREE bottle of WoolSafe Spot Remover.
4 - Have it Professionally Cleaned Every 1-3 years. OK, you'd expect me to say that...but really, your fine rugs are works of art. Doesn't it make sense to take care of them so they last longer? If the abrasive soils are kept washed out of it, a rug can easily last generations. Or it can be worn out completely in ten or fifteen years if not cared for correctly. This care includes a good dusting to remove the dry, abrasive soil that grinds away the fibers, and a gentle shampoo and "bath" to rinse it thoroughly clean. Rugs in high traffic areas like entries, living rooms and kitchens should be cleaned yearly. Rugs that see less traffic, like a master bedroom, might be OK with every 2 years, and a seldom-used rug in a guest room every 3-5 years.
If you'd like more information, or to schedule pickup or dropoff of your rugs for cleaning, call us at 385-5777 or visit RugMastersOfDurango.com.
Thanks, and have a great day!
Get free spot removal tips and current specials at www.ultrasteamcleaning.com
Learn more about fine area rug cleaning at www.rugmastersofdurango.com
Thursday, January 15, 2009
Vinegar: Friend or Foe?
I'm sometimes asked about using vinegar as a cleaning agent. It can be an excellent cleaner - for some surfaces and situations.
Vinegar works very well to clean up pet urine stains. After blotting up as much as possible (if fresh) apply a mixture of 2parts water/1 part white vinegar, and blot, then use plain water and re-blot or rinse. On dry cat or dog stains you may need to allow a few minutes dwell time for the vinegar to dissolve the urine residues (which turn to alkaline salts as they dry.)
It also works well, in moderation, to clean Ceramic tile and grout. Just a capful or two in a bucket of hot water is all you need. For heavily soiled tile use a good neutral floor cleaner first (Kim at Tile Art here in Durango sells this.)
HOWEVER...
Do not use it on Saltillo Tile or Natural Stone floors and counters, especially soft stone like Marble, Travertine and Limestone. It will permanently etch the surface! (So will other common kitchen acids, like lemon juice - so be sure your counters have been well-sealed before use, and clean up spills promptly. You'll want to professionally clean and re-seal the counters every 2-3 years under normal use.)
I cannot recommend any "Store-Shelf" products either, as most of them have been blamed by my clients for damage, discolorations, or residue build-up at some point. Check with a local tile and stone seller for a quality neutral floor cleaner, as mentioned above.
If you have any stone, tile or carpet care questions here in Durango, call us at 385-8444 and we'll be happy to answer them! Thanks for your attention, and have a happy, prosperous New Year!
Get free spot removal tips and current specials at www.ultrasteamcleaning.com
Learn more about fine area rug cleaning at www.rugmastersofdurango.com
